Here you'll find commonly asked questions parents and event planners need answers to as they plan their events. If your specific question is not answered please call us. One of our Party Planning Professionals are ready to help you.
What is the rental time frame?
The rental is based on an 6 hour day. However, it does depend on when your party starts. We try and have the units picked up before dark or the following morning.
How many kids can play at the same time?
The number of riders depends on the size and age of the riders. When we setup we will go over the amount of recommended riders for that specific unit. For example if you are having a party with a group of kids ranging in age from 5-6 and you rent a 15x15 bounce, you could have about 6-7 riders at a time.
When is payment due?
A minimum $50 deposit is required in order to reserve. This deposit is non-refundable for any circumstance other than a cancellation due to inclement weather. The deposit should be made through the reservation page. Final payment can be made in cash, personal check, or charge and is due at prior to set up.
Where can we set the Bouncer up?
The bounce can be setup in either public or private settings. The unit should be set up on flat ground in order to operate safely. The best location would be an open, grassy location approximately 18’ x 18’ depending on the size of the unit that you have. No power lines may be hanging above the setup area. We can also set up a bouncer on asphalt, concrete, or dirt for an additional charge. The bouncer may also be setup inside but there needs to be at least a 16' ceiling clearance and floor of about 20'x20' for a 15x15 unit. Please let us know the location of the bounce when reserving due to different anchoring requirements. The location also must be within 100 feet of an electrical outlet otherwise a portable generator will be required. Please note that the outlet used should be a GFCI 110V outlet only.
How long does it take to setup the Bouncer?
We ask for a 30-45 minute setup window. Setting up the bouncer does not take long however, we do require a safety inspection as well as and informational overview of the rules and operation with the operator before each event to insure a fun and safe time.
Do you offer a package rate?
Yes. We do offer a discount if you reserve more than one bouncer or a bouncer a concession. Please see our Package Specials page for current specials that might fit your needs.